When I worked on the shop floor we had these real cool paper catalogs. Our desks were littered with multiple company's catalogs and we spent countless hours throughout the week pouring over them to specify the correct tool and speed and fees for our jobs as we programmed them. Was it efficient? Not even close. What came out of this was a decision to start using our local reps to provide the information to us. Did this save us time? Sure, it saved our own personal time that we could devote to something else but ultimately there was a delay in getting this information because our reps were servicing hundreds of other customers. Fast forward 30 years and today we have access to the internet and the ability to provide instantaneous information to millions of customers at one time.
Fullerton has taken the mindest that we want to have the best and most innovative website to provide our customers with every aspect of selecting and using our tools. We start with simple EDP searches that can yield immediate list pricing and stocking along with a simple click to provide you speed and feeds. Not a generic speed and feed range but an exact this will work speed and feed. The search feature also allows you to select a multitude of different filters to drill down into our vast selections of tools and specify the exact tool for your job. Don't see something that works perfectly from a stock item? Simply select an altered standard or special quote through our FAST Quote system and you will get instantaneous list pricing and delivery along with a print in the time it takes for you to fill out the requested information. If you want to design a more complex tool the website allows you to do that with a simple form that can be filled out in a few easy steps and once you hit submit, the Fullerton quote team receives your request and begins their 24-hour turnaround to provide you with a quote. Not sure what series of end mills will work for your job? Answer two application-specific questions and the website will tell you which series to use and then it will offer you the choice to search only those tools.
Fullerton's website is a powerful tool to help you in speeding up your process in selecting, pricing, checking stock, and designing tools. The website also has so much more to offer. If you would like a 45-minute tutorial, we offer that also. This short tutorial covers all aspects of the website. As we try to find more time in our days we are trying to provide our customers with solutions to make this possible. Give the website a try and let us know what you think or if you have a suggestion please feel free to contact us and let us know. We are always listening and looking to be your best partner in becoming more productive.
Jeff Hogya
E: JHogya@fullertontool.com | C: 216.346.8049